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Terms of Use

1. Rules of Conduct

We strive to create a safe and friendly community of Nexus Mobile players, therefore all Users are obliged to comply with the Rules of Conduct below. The list of prohibited actions is not exhaustive – you must behave politely and sensibly, respecting other players and the applicable legislation. Strictly prohibited:

  • Insulting, humiliating or harassing other players. Any insults, threats, displays of disrespect, obscene language, bullying, as well as statements that incite hostility, promote violence, discrimination or hatred on any basis (race, nationality, religion, gender, orientation, etc.) are prohibited.
  • Distributing prohibited or inappropriate content. It is not permitted to publish or send through the Site or in the Game any materials that violate the law or the rights of other persons: pornography; scenes of cruelty or violence; extremist or terrorist materials; information that encourages unlawful actions; materials containing viruses or malicious code; as well as any other information the distribution of which is prohibited or restricted by legislation.
  • Cheating, deceiving or misleading. Any attempts at fraud against other Users or the Administration are prohibited. In particular, it is prohibited to extract a password or personal data from other players, to impersonate another person or a representative of the Administration, to gain access to other people’s accounts or items by deception, to carry out financial machinations (for example, disputing payments after receiving virtual goods, etc.).
  • Using third-party programs, cheats and bugs. It is not permitted to use any unauthorized third-party programs or scripts that give an advantage in the Game (bots, trainers, cheat programs, etc.), as well as to exploit bugs (errors) of the Game or vulnerabilities of the system for the purpose of gaining advantages or causing harm to the project. If you accidentally discover a bug or an error, report it to the Administration and do not use it in your own interests.
  • Disrupting the operation of the service. It is prohibited to carry out any actions that interfere with the normal functioning of the Game and the Services. In particular, attempts at unauthorized access to servers or other people’s accounts, “denial of service” (DDoS) attacks, distribution of viruses or malicious software through the Game or the Site, and the use of proxies/VPNs or other means to hide your location in order to bypass the geographic restrictions established by us are strictly prohibited.
  • Spamming or posting advertising. It is not permitted to mass-send messages of the same kind (spam) in the Game chat or on the forum, to persistently beg other players for in-game valuables, or to post any advertising, commercial or promotional information not agreed with the Administration. It is prohibited to advertise third-party products, services or websites, to publish referral links, links to phishing resources, etc.
  • Violating intellectual property rights or privacy. You must not publish content (texts, images, music, etc.) if you do not have the right to do so. It is also prohibited to post other people’s personal data without their consent or otherwise violate the right to privacy.

These rules apply both in the Game itself and on all official communication platforms (the forum, the chat, the Nexus Mobile pages on social networks, etc.). The User should also comply with the requirements of moderators and the Administration. If representatives of the Administration or moderators appointed by us make remarks to you or demand that you stop certain behavior, you must listen. Failure to comply with the lawful requirements of a moderator is equated to a violation of the Rules of Conduct.

2. Consequences of violations

In case of violation of any of the Rules of Conduct, we have the right to apply appropriate sanctions to the violator at our discretion. Depending on the nature and seriousness of the violation, the following measures may be applied to the User’s Account, in particular (but not limited to): issuing a warning; temporary blocking of the ability to chat or of other individual functions; deletion or editing of the content posted by you; temporary suspension of the Account; or permanent blocking (deletion) of the Account without compensation for the funds spent. All sanctions are imposed in accordance with our internal moderation regulations and taking the circumstances into account. We reserve the right to independently determine the fact of a violation of the Rules of Conduct. The decision of the Administration regarding the applied measures is final. In case of serious violations containing signs of unlawful actions (for example, fraud, threats of violence, distribution of prohibited materials, etc.), we may also involve law enforcement authorities and pass the necessary information to them.

3. Contacting support

If you have questions regarding these Terms or you wish to appeal the applied sanctions, contact the support service:

Email: [email protected]